South Africa - Shongololo Lounge

Introduction

We opened the Shongololo lounge on 17 Dec 2008, and starting off with 4 airline customers (TAAG Angolan Airlines, Olympic Airlines, Etihad Airways and Qatar Airways).

The concept of the Shongololo Lounge is based on prestige, which we realised was missing at OR Tambo Airport.  As such we designed a product to cater for this premium end of the lounge market which has succeeded in attracting 18 contract customers and a substantial walk-in trade. 

Influenced by modern African design, the Shongololo Lounge has achieved it’s first class status and received the critical acclaim of many business traveller publications as well as guests, including the best wishes from the occasional celebrity!

Key to this success are the people that we have in our hospitality team who are all hand picked for their personable nature and customer focus, and who make sure that all of our guests receive great Menzies service.

Hospitality

Guests of the Shongololo Lounge enjoy not only the luxurious ambience created by beautiful decor and friendly, customer focussed staff, but also the wide range of outstanding food on offer which is supplied by a top South African caterer and served on individual porcelain dishes.

Other services provided by the Shongololo Lounge:

  • Free Wi-Fi connectivity
  • Shower facilities
  • Group facilities

 

Fact File

  • Customers:18
  • Location:International departures towards gates A7-A18, OR Tambo International Airport Johannesburg
  • Capacity:120 seats

 

Business Performance

Going from strength to strength, the Shongololo Lounge is another success story for Menzies Aviation’s South African business.

Today we are host of OR Tambo’s premier lounge catering for around 7,000 airline customer and walk-in guests per month.

In achieving this we have focused on working with prestigious airlines which now totals 18 including:

  • Etihad
  • Cathay Pacific
  • Qantas
  • Qatar
  • Air Seychelles
  • Zambezi Airlines
  • Saudi Arabian Airlines